Terms of Use

( Effective date: Feb 1st, 2022 )


The Playbook’s Terms of Use define the terms and conditions for the usage of our Platform. You are required to read, understand and agree to the terms and conditions outlined in all the three documents before using the platform.

These Terms of Use, read together with The Playbook’s'Privacy Policy, govern your use of our Platform. By using our services, you agree that you have read, understood and agree by the terms contained in this agreement and you agree to be bound by our Terms of Use (our "Terms"). If you do not unconditionally agree to the Terms contained in this agreement, please refrain from using our services.

General Terms Of Use

Users must comply with the laws that apply to You in the location that You access the Company's Services from. If any laws applicable to You restrict or prohibit You from using Services of the Company, You must comply with those legal restrictions or, if applicable, stop accessing and/or using the Services of the Company. You promise that all the information You provide to the Company on accessing and/or using the Services of the Company is and shall remain true, accurate and complete at all times.

Notwithstanding any other provision of these Terms You agree and undertake not to:

  • • Hack, attempt to hack, modify, adapt, merge, translate, decompile, disassemble, reverse engineer or create derivative works out of the Service or any part of them (save to the extent which expressly cannot be prohibited in accordance with the applicable mandatory law in your jurisdiction);
  • • Remove, disable, modify, add to or tamper with any program code or data, copyright, trademark or other proprietary notices and legends contained on or in the Service;
  • • Create software which mimics any data or functionality in the Service;
  • • Use or deal in the Service except as permitted by these Terms;
  • • Include contact details intended to enable communication outside of the Service, in any Communication;
  • • Use your access to the Service, or information gathered from it, for the sending of unsolicited bulk email;
  • • Make any public, business or commercial use of the Service or any part of them;
  • • Provide hypertext links, URL links, graphic links, hyperlinks or other direct connection for profit or gain to the Service without prior written permission of the Company;
  • • Make the Service or any part of it available to any third party (please note this does not stop you from fairly and honestly providing links to the Platform, or showing either to other people);
  • • Use or process the Service or any part of them unfairly or for any illegal or immoral purpose; or
  • • Delete or obscure any copyright or other proprietary notice on the Service.

The Service may only be accessed and used via authorized servers. You must take no action to bypass authorized servers and/or use third-party software to modify any aspect of the Service for the purpose of securing an unfair advantage over other Users. You expressly consent to the Company's monitoring of your computer's random access memory for the purpose of identifying said unauthorized third-party programs. You understand, acknowledge, and agree to the following:

  • • You are responsible for any and all activities that occur in your account. You agree to inform us immediately of any unauthorized use of the account or any other breach of security. We shall not be liable for any loss to you owing to negligent actions or a failure on your part to inform us within a reasonable time, about loss or theft of your device and/or any unauthorized access in your account, either with or without your knowledge.
  • • You shall be liable for losses incurred by us or any other party due to a third party’s use of the account. You shall not use any other person’s account at any time, without the permission of the account holder and The Playbook.
  • • We shall make all reasonable efforts to ensure that your information is kept confidential. However, we shall not be responsible for any disclosure or leakage of confidential information and/or loss or damage of the device due to theft, negligence or failure on your part to practice safe computing.
  • • You shall ensure that while using the functions and features, all prevailing and applicable laws, rules and regulations, shall at all times, be strictly complied with by You and we shall not be liable in any manner whatsoever for default of any nature, by you, regarding the same.

You understand and acknowledge that upon using the Platform, you authorize us to access third party sites designated by you, on your behalf, to retrieve such information requested by you, and to register for accounts requested by you. For all purposes hereof, you hereby grant us a limited powers and hereby authorize us with the full power of substitution and re-substitution, for you and in your name, place and stead, in any and all capacities, to access third party internet sites, servers or documents, retrieve information, and use your information, all as described above, with the full power and authority to do and perform each and every act and thing requisite and necessary to be done in connection with services and facilities available on the Platform, as fully to all intents and purposes as you might or could do in person.

You shall not to host, display, upload, modify, publish, transmit, store, update or share any information that:

  • • belongs to another person and to which the user does not have any right;
  • • is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;>
  • • is harmful to a user;
  • • infringes any patent, trademark, copyright or other proprietary rights;
  • • violates any law for the time being in force;
  • • deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
  • • impersonates another person;
  • • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation;
  • • contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
  • • is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.

Terms of Service

( Effective date: Feb 1st, 2022 )

The Playbook’s Privacy Policy,Terms of Use, read together, define the terms and conditions for the usage of our Platform. You are required to read, understand and agree to the terms and conditions outlined in all the three documents before using the platform.

Our Platform is accessed by Users between the ages of 7-15 years who become part of a gamified social creators community where they learn, compete, engage, socialise and create. The term "Users" for the purposes of these Terms shall be read as You and/or the User.

By choosing to visit and/or avail any Services provided on the Platform, you agree to these Terms (as may be amended from time to time). Please read the following information carefully. If you are a parent or guardian and you provide your consent to your learner’s use of the Platform, you agree to be bound by these Terms in respect to their use of the Platform. By your continued access or use of the Platform, you automatically signify your agreement to be legally bound by the Terms set forth herein. If you do not agree to the Terms of this agreement, promptly exit this page and stop accessing the Services.

Description of Services

THE PLAYBOOK (PBE Technologies Pvt Ltd), operates a website – (URL: https://www.theplaybook.in/) and an app (together referred to as "Platform") which is engaged in the Service of online skill development for Users in the age group of 7-15 years.


Our Platform is accessed by Users between the ages of 7-15 years to build their real-world skills and convert their passions into fulfilling work pathways.
The Playbook provides a new age real-world learning network that takes the Users from career exploration to discovery through the following ways:

  • User engagement touchpoints

  • The Playbook app: The app focuses on fun and engaging ways for real-world learning and helps Users identify career domains of their interest and build their work profile through challenges and prompts.

However, for accessing the Services, the User has to create an account and disclose ("Personal Information") including, but not limited to:

  • (i) name, e-mail ID, photograph, location and other contact information
  • (ii) gender and other demographics
  • (iii) birth date and year to validate the current age of the User

Promotional Campaigns and Rewards

Promotional campaigns or Events:

The Playbook conducts promotional campaigns or events, to introduce the product to larger audiences. Only users in the age group 7-15 will be eligible to take part in the events by registering prior to the event at the registration website. The events themselves will be a broader vision of the current product offering which is for users to attempt challenges, submit creations for the same, and attend discussions with mentors and other users. The event therefore will be used to introduce challenges, encourage interaction with mentors and other users.


Playbook Coins:

Playbook-Coins are rewards awarded to users of the Platform for creating content which can be redeemed for availing services or purchase of products listed on the Platform. Playbook-coin allows the user the opportunity to unlock different rewards and experiences on The Playbook App by exhausting Playbook-coins they have earned through the The Playbook App. Playbook-coins have no direct relation with cash and the same cannot be converted into cash. Notwithstanding the above, The Playbook reserves the rights to deny service, or deduct Playbook-Coins in case of suspicious activities.


Rewards and Brands:

Few challenges in the product will be rewarded challenges for which users have a chance of winning Prizes. The rewards will be listed out in the Rewards section of the Challenge page on the Product.
The Playbook does not partner with any of the Brands that the Rewards may belong to, and the Reward Brand is in no way related to the Challenge.
In a challenge where the Rewards are sponsored by any Brands, consent and agreement with the respective brands shall be closed beforehand.

License to Use

The Company hereby grants You the limited right to access, view and use the Platform only for the purposes of accessing, viewing, posting or submitting User material, using the embedded link function, placing store orders or for accessing information, applications and Services.

The Company reserves the right to suspend or deny, in its sole discretion, your access to all or any portion of the Platform. This license is limited to personal and non-commercial uses by you. Any rights not expressly granted to You herein are reserved to Company.

Intellectual Property Rights

The Company retains all rights (including copyrights, trademarks, patents, designs, logos, trade-dress, trade-secrets, know-how as well as any other intellectual property right) in relation to all information provided on or via this Platform (including but not limited to the curriculum taught, all texts, graphics, photos, illustrations, apps and logos).

You shall not copy, download, publish, distribute or reproduce any of the information contained on this Platform or social media in any form without the prior written consent of the Company. This is not in reference to user-submitted content.

The information, documents, and related graphics published on the Platform (the "Information") are the sole property of the Company except for information provided by third-party providers under contract to the Company, its subsidiaries or affiliates. Permission to use the Information is granted, provided that (1) the above copyright notice appears on all copies; (2) use of the Information is for informational and non-commercial or personal use only; (3) the Information is not modified in any way; and (4) no graphics available from this Platform are used separate from accompanying text. Company is not responsible for content provided by third-party providers, and users are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of the Company.

All of the content on the Platform, including, without limitation, all of the page headers, images, illustrations, graphics, audio clips, video clips or text, reports generated, trademarks, tradenames ("Platform Content"), constitute our and our licensors’ intellectual property. Copyright laws in all applicable jurisdictions protect the Platform and the Platform Content.

Users may access the Platform, avail of the features and facilities and utilize the Platform Content for their personal or internal requirements only. Users are not entitled to duplicate, distribute, create derivative works of, display, or commercially exploit the Platform Content, features or facilities, directly or indirectly, without Company’s prior written permission. Company and its licensors, if any, are the sole owners of the underlying software and source code associated with the Platform and all the trademarks, copyright and any other intellectual property rights of any nature in the Platform.


You may establish a link to one or more site(s), provided that:

  • • The link is legal and not detrimental or damaging to and/or does not take unfair advantage of our reputation or business
  • • Such linking is not for advertising or promotional purposes (unless We have expressly agreed to it)
  • • The link is not from any website which promotes any political or religious views, or promotes or depicts intolerance, hatred, discrimination, violence, pornography or illegal activity
  • • The link does not falsely or misleadingly imply or suggest that We endorse, approve of or are associated with the linked website, its web pages or any of its contents
  • • Framing of any site on any other website is not allowed and You must not provide access to the site or part of it under any other URL. The Company may withdraw your right to link to any site without notice and at any time (acting in our sole discretion)
  • • Any site and/or application that contains links to other websites, web pages, resources, or mobile Services - which are proprietary to third parties, other Users, advertisers or sponsors, are provided for your information only and You access them at your own risk.

The Company will not be held liable or responsible for the content or operation of third-party websites, web pages, resources or mobile Services.

Payment and Refund

The Platform is a paid Service and all payments by Users shall be through the payment mechanism put in place by Us. Users have been given various options to choose from and proceed with the payment for the Services via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer and Wallet Payment. The payment gateway mechanisms are governed by the terms and conditions of the third-party providers as listed on the Platform and the User agrees to be bound by those terms.


We follow a 24 hour refund policy for the classes and courses conducted on the platform.


Valid Credit/Debit/Cash Card/online bank transfers and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed to between the Users and the respective issuing bank and payment instrument issuing company. We shall not be liable for any unauthorized use, fraud, payment refunds, lost amount etc. in the transaction. The amount of refund payable shall only be limited to the amount paid by the User for Services which were not rendered to the User by Us.

Any workshops or sessions provided on the Platform shall also be governed by these Terms.

User Content

The Company offers You an opportunity to -

  • • Create, submit, post, display, transmit, perform, publish, distribute or broadcast content and materials, including, without limitation, articles, commentaries, photographs, text, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or personally identifiable information on the Platform.

The Company may remove content at its discretion, subject only to its express obligations in respect of peer-reviewed articles.

Users may choose to write and post reviews on the Platform. We do not encourage you to post any Personal Information on the Platform and the ill effects of such revelation shall be borne by the Users.

The Content shall be removed if -

  • • It is misleading in any way, and/or it gives a false impression as to its origins or approvals;
  • • It is defamatory, plagiarized (including plagiarism from your own work), abusive, malicious, threatening, false, misleading, offensive, insulting, discriminatory, profane, harassing, racist, sexist, indecent, obscene, pornographic, hateful or it advocates violence;
  • • It is in breach of confidentiality or another person's privacy or other rights, or of any duty owed by You;
  • • It prejudices any active or pending legal proceedings of which You are aware;
  • • It contains accusations of impropriety or personal criticism of our personnel, editors or reviewers;
  • • It infringes any intellectual property rights proprietary to the Company or any third party;
  • It is technically harmful (including content containing, without limitation, computer viruses, logic bombs, trojan horses, worms, harmful components, corrupted data or other malicious software, harmful data or conduct and/or contains any other element which is intended to harm the Company or any third party, or to carry out or facilitate any fraudulent or dishonest transaction);
  • It advertises or promotes any product or Service or makes any requests for donations or financial support;
  • It is spam or junk content;
  • It impersonates another person or otherwise misrepresents your identity, affiliation or status;
  • It would be considered a criminal or statutory offence in any jurisdiction, or gives rise to civil liability, or is otherwise unlawful; and/or
  • It is in breach of these Terms and/or of any Additional Terms.

The Company will not be held responsible or liable for any of the User Content provided by You on the Company website/App. You must not attempt to avoid or undermine any protections that the Company may put in place for the security and operation of any website.

You hereby explicitly consent to video/sound recordings of the sessions conducted containing footage of You conducted on the Platform as a part of the Services.

Removal Of Content

  • You may remove your Content from the Service at any time. You must remove your Content if you no longer have the rights required by these terms.
  • You hereby explicitly consent to your content staying up on the platform (with your name) even after you have deleted your account.
  • Enforcement of these rules can take place in numerous ways such as:
    • • Warning
    • • Banning account
    • • Removal of privileges
    • • Removal of content
    • • Restriction of account

User Communication

You hereby explicitly consent to receive communication from the company by email, telephone, WhatsApp, website, SMS, IVR or text message for the purposes of providing alerts and information about our Services which may sometimes be for marketing purposes.

Limited Liability

You are held personally liable for any violation of a third-party's rights by You. You agree to reimburse the Company for all damages resulting from the culpable non-observance of the obligations of these Terms. Users release the Company from all eligible claims that other Users or third parties may file against the Company due to a violation of their rights by content posted by the User or due to a violation of other obligations. You shall assume the costs of Company legal defence, including all court and legal fees. This condition does not apply if the Users are not responsible for the infringement.

The Company ensures that the information and the training facilitated by the tutors on the Platform is accurate but does not guarantee or warrant its accuracy, adequacy, correctness, validity, completeness, or suitability for any purpose, and accepts no responsibility with respect to the information and coaching given by the tutors on the Platform.

You agree and understand that the Company does not state or claim any warranty for the quality of lectures delivered by the tutors listed on our Platform.

The Company undertakes scrutiny of the curriculum delivered by the tutors, however, the Company does not always guarantee the quality of lessons delivered to the User. At any instance of live interactive classes, if the tutor uses any sexual or abusive language or depicts any forced sexual acts, or pornographic images, please immediately inform the Company at the contact provided. The Company will make all efforts to take any and all necessary actions as per the applicable law. However, the Company explicitly disclaims any liability or responsibility in the event of such a circumstance.

The Company will not be held responsible for any unethical, illegal acts performed by the User on the advice of the tutor and it shall be your responsibility to avoid and report such acts Immediately.

In no event shall the Company be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or data use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, the Platform or any content provided on or through the Platform.

The Company facilitates educational and informational content on an "as is" basis and is liable only to provide its Services with reasonable skill and care.

The Company's liability for any and all claims in the aggregate, arising out of or related to your use of the Platform, shall not under any circumstances exceed the amounts actually paid by You to the Company for its Services.

External Sites have not been verified or reviewed by the Company and all use and access of External Sites is made at your own risk. "External Sites" means third-party websites and online Services to which the Service links. The Company gives no other warranty in connection with the Service and to the maximum extent permitted by law, the Company excludes liability for:

  • • Any loss or damage of any kind howsoever arising, including any direct, indirect, special, punitive or consequential loss whether or not such arises out of any problem which the Company has been made aware of
  • • The accuracy, currency or validity of information and material contained within any communications or the Service
  • • Any interruptions to or delays in updating the Service
  • • Any incorrect or inaccurate information on the Service
  • • The infringement by any person of any copyright or other intellectual property rights of any third party
  • • Through any communication or use of the Service
  • • The availability, quality, content or nature of External Sites
  • • Any transaction involving External Sites;

Any amount or kind of loss or damage due to viruses or other malicious software that may infect a User's computer equipment, software, data or other property caused by persons accessing, using or downloading the Service, or any Communication (save that, where digital content supplied to You by the Company or on behalf of the Company through the Service causes damage to your digital content or devices You may be entitled to compensation or repair or replacement, in which case kindly inform the Company); and all representations, warranties, conditions and other terms and conditions which but for this notice would have an effect.

The Company does not warrant that the operation of the Service will be uninterrupted or error-free. The Company will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen contingency beyond the reasonable control of the Company including Internet outages, communications outages, fire, flood, war, or act of God.

Except as provided above there are no other warranties, conditions or other terms and conditions, express or implied, statutory or otherwise, and all such terms and conditions are hereby excluded to the maximum extent permitted by law.
You agree that you are and shall remain responsible for maintaining the confidentiality of your password and username and for all activities that occur under your account.
You agree that in relation to your use of the Service you will not in any way conduct yourself in a manner which is unlawful, or which gives rise to civil or criminal liability or which might call the Company or the Service into disrepute.

Amendments to Terms

The Company retains the right to modify these Terms:

(a) in the event of any amendments made due to legal changes

(b) in the event of any amendments made due to decisions by the Supreme Court

(c) because of technical necessity

(d) in order to maintain Company operations

(e) in the event of a change in market conditions

(f) for the benefit of the User.

No amendment will take place if such amendment would substantially disrupt the contractual balance between the parties. Users will be informed of any amendments to the general Terms via the Platform or via notice by email or in writing with prominent notice.


Without limiting any other rights that the Company may have, the Company may remove, restrict, cancel or suspend access to and/or use of the Service and any part of it, if the Company considers (in the sole discretion of the Company) that you have breached any of these Terms.

You may also terminate your agreement with the Company by ceasing to access the Service, deleting all copies of the Service or part thereof within your control. Termination shall not affect any rights or remedies, which have accrued up to the time of termination.


You agree to indemnify and hold us harmless, our contractors, and our licensors, and respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of their use of the Services and/or the Platform, including but not limited to the violation of these Terms by the Users.

The terms of this clause will survive any termination or cancellation of these Terms or your use of the Platform. We shall not be liable for the loss and/or damage of the confidential information or data of the User arising as a result of an event or a series of related events, that is beyond the control of The Playbook including failures of or problems with the internet or part of the internet, attempted hacker attacks, hacker attacks, denial of service attacks and/or viruses or other malicious software attacks or infections.

Any material downloaded or otherwise obtained through the Platform is done at your own discretion and risk and you are solely responsible for any damage to your device or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from us through or from the service will create any warranty not expressly stated in these Terms.


If any court or competent authority finds that any provision of these Terms (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms shall not be affected.

Change Of Control

Over time, The Playbook may grow and reorganise.

We may share your information, including personal information with affiliates such as a parent company, subsidiaries, joint venture partners or other companies that we control or that are under common control with us, in which case we will require those companies to agree to use your personal information in a way that is consistent with this Privacy Policy.

In the event of a change to our organisations occurs that all or a portion of The Playbook or its assets are acquired by or merged with a third-party, or in any other situation where personal information that we have collected from users would be one of the assets transferred to or acquired by that third-party, this Privacy Policy will continue to apply to your information, and any acquirer would only be able to handle your personal information as per this policy (unless you give consent to a new policy).

We will provide you with notice of an acquisition within thirty (30) days following the completion of such a transaction, by posting on our homepage and by email to your email address that you provided to us. If you do not consent to the use of your personal information by such a successor company, subject to applicable law, you may request its deletion from the company.

In the unlikely event that The Playbook goes out of business, or files for bankruptcy, we will protect your personal information, and will not sell it to any third-party.


No waiver of any terms of this agreement shall be treated as a further or continuing waiver of such term or any other term and the Company's failure to assert any right or provision under this agreement shall not constitute a waiver of such right or provision.


You shall not assign or transfer any rights, obligations, or privileges that you have under these Terms, without the prior written consent of The Playbook. Subject to the foregoing, these Terms will be binding on the successors and permitted assignees of The Playbook. Any assignment or transfer in violation of this clause will be deemed null and void.

Government Laws and Jurisdiction

These Terms shall be governed by and construed in accordance with the Arbitration and Conciliation Act 1996, or such similar laws of India, which are not in conflict with each other. Such shall be subjected to the exclusive jurisdiction of the competent courts of Bangalore, India.

Contact Information and Grievance Officer

If You have questions about your information, please contact us on +91-8797021904 or by e-mailing us at hello@theplaybook.in

In all communications to The Playbook, please include the email address used for registration (if applicable), the website address and a detailed explanation of your request. We will do our best to respond to all reasonable requests in a timely manner.

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of our Grievance Officer are provided below


Akhil Shethia


12C, Tower 1, City High Apartments, 85, Prince Anwar Shah Road






The Grievance Officer shall acknowledge the complaint within twenty four hours and dispose off such complaint within a period of fifteen days from the date of its receipt.

The Playbook shall, within twenty-four hours from the receipt of a complaint made by a user, in relation to any content which is prima facie in the nature of any material which exposes the private area of such individual, shows such individual in full or partial nudity or shows or depicts such individual in any sexual act or conduct, or is in the nature of impersonation in an electronic form, including artificially morphed images of such individual, take all reasonable and practicable measures to remove or disable access to such content which is hosted, stored, published or transmitted by it.